1. Information We Collect
We may collect and process the following information:
- Personal information you provide directly: name, email address, phone number, and address when you contact us via forms, email, or phone.
- Information automatically collected: IP address, browser type, device information, pages visited, and time spent on the site.
- Cookies and tracking technologies: to improve website performance, analyse visitor behaviour, and enhance your browsing experience.
2. How We Use Your Information
We use your information for purposes including:
- Responding to your enquiries and providing our services
- Processing quotes, orders, or bookings
- Sending you updates, promotions, or newsletters (if you have opted in)
- Improving our website, products, and services
- Complying with legal obligations
3. Legal Basis for Processing
Under the UK General Data Protection Regulation (UK GDPR), our legal bases for processing your personal data include:
- Consent: You have opted in to receive communications
- Contract: Processing is necessary to deliver our services
- Legal obligation: Compliance with UK law
- Legitimate interests: To improve our services and website
4. Sharing Your Information
We do not sell or rent your personal data. We may share information with:
- Service providers and partners (e.g., website hosting, email, marketing tools)
- Legal authorities if required by law
- Our trusted contractors for project-specific communications
All third parties are required to protect your information in line with this Privacy Policy.
5. Cookies and Tracking
We use cookies and similar technologies to:
- Analyse site traffic and improve performance
- Remember user preferences
- Deliver relevant content and ads
You can manage or disable cookies through your browser settings, but this may affect website functionality.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request erasure of your data (the “right to be forgotten”)
- Object to data processing or request restriction
- Withdraw consent at any time
To exercise your rights, please contact us at:
Email: [Insert Email]
Phone: [Insert Phone Number]
7. Data Retention
We will retain your personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
8. Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorized access, disclos